Unfortunately you cannot download any drivers or firmware updates for this model via this page.Ħ. Here is the official Logitech (China) product page for this device: When I registered the device with the serial number, your site (and in my support account) says the device is the c930e!ĥ. the highest resolution on offer in that package is 800圆00!Ĥ. You CAN install LWS with it disconnected, but it complains that you are not using Logitech drivers but Microsoft (UVS) drivers, and the options available are therefore limited. You cannot install the LWS software with the device plugged in - it says 'incompatible webcam'.ģ. Just appears you have no support for it!Ģ. I find it hard to understand how you don't know of this product - you really should know this, but it IS an official Logitech product. Attached photos of the box and official contents including the tag-branded Logitech cable. May I also list the following to add to this ticket:ġ. You please post your support response here, to help all of us who also have the same problem?

Logitech c390e